Membership Terms & Conditions
- Minimum 3-Month Commitment
All memberships require a minimum commitment of three consecutive months.
- Rolling Monthly Contract
After the initial 3-month period, memberships continue on a rolling monthly basis until cancelled with the required notice period.
- Payment
Membership fees are paid monthly by direct debit or recurring card payment. Payments must clear before any treatments can be taken.
- One Treatment Per Month
Each membership includes the treatment(s) listed within that specific plan. Treatments cannot be transferred to another person.
- Unused Treatments
Any unused monthly treatments cannot be rolled over, extended, or refunded.
- Rescheduling
Appointments can be moved with 24 hours’ notice only once and must be used within that month payment period. Less than 24 hours may result in the treatment being marked as used for that month.
- Cancellation Policy
After the 3-month minimum period, members may cancel with 30 days’ written notice. Any payments due within the notice period remain payable.
- Upgrades & Add-Ons
Members may upgrade or add additional treatments during appointments at standard pricing.
- Price Changes
Membership prices may be updated with 30 days’ notice. Existing members will be informed before any change takes effect.
- Non-Transferable & Non-Refundable
Memberships and monthly treatments are for the named client only and cannot be shared, gifted, or refunded.
- Late Payments
If a payment fails, you may be asked to update your payment method. The salon reserves the right to pause or cancel memberships if payments are not received.
- Clinic Policies Apply
All regular salon policies, patch test requirements, and consultation forms still apply.
